Privacy


At Sparkling Voyages, we understand the importance of protecting the personal information of our customers, and we are dedicated to respecting your privacy. We do not sell or disclose to third parties the information you provide to us. We use your contact information and personal travel preferences to provide to you with relevant travel suggestions, or to design and book your travel arrangements. If at any point you wish to have your name removed from our database, please contact us at info@sparklingvoyages.com or by phone at 416-840-2588. Once you have booked a vacation, we provide your contact details and specified preferences to our travel suppliers in order to ensure your comfort, enjoyment, safety and ease while you travel with us.

 

If you book a vacation, join our mailing list, or participate in a program, you or the third party acting on your behalf such as a travel agent will be asked for your personal information. In particular, when you book a vacation with us, we will ask for your name, address, e-mail address, phone number, date of birth, age(s) of travelling children (if applicable), travel companion information (if applicable) and the payment method (such as credit card information). Since Sparkling Voyages is committed to provide personalized service and tailor-make vacation packages that suit your needs, we might also ask questions about your travel preferences, including purpose of travel (e.g. either a romantic escape or family getaway) and your special requests and anticipations from the upcoming trip. This information is collected solely in the attempt to improve your vacation experiences, process your request for vacation services, process refunds if applicable, contact you about the vacation booking or anything that may affect your vacation experience. The parties we share your information with are travel agents (as explained above), suppliers (including but not limited to airlines, hotels, activity providers, etc.), and third party vendors (including but not limited to credit card processors). In rare instances, we might also share your information during legal processes, in order to investigate an event, or in connection to corporate transaction including merger, asset sale, or in the unlikely event of bankruptcy.

 

In order to better serve travelers with special needs, Sparkling Voyages may require additional personal information such as special accommodation requests, medical information, or particular requirements. This information is collected to make your travel experiences as comfortable as possible. We are committed to protect the information we collect, and use reasonable security measures for this purpose.  When you book a vacation or join our mailing list or participate in a program, you provide Sparkling Voyages with your consent to use your information to fulfill your request. If you have questions about the privacy policy, please contact us at info@sparklingvoyages.com.